Frequently asked questions

Posted On: 2015-06-23 06:00:11

Frequently asked questions:

 

Question: Can a builder delay in giving possession of the flat on the ground that the Municipal Corporation is not giving 'clearance' or 'occupancy certificate' ?

 

Answer: It will amount to deficiency in service on the part of the builder. When the builder sold the scheme, he would have estimated by when the flats would be ready for delivery.  To do so, he should have made the necessary arrangements with the Municipal Corporation to ensure that the deadline was not defaulted.  Otherwise the consumer forums will definitely order compensation for the purchasers of the flat, for the ground that the delay has occurred in giving possession.   

 

Question: Can a consumer complaint about unreasonable in the construction of the house after taking possession?

 

Answer:  No, - Consumer Forums would not allow such complaints.

 

Question: Whether the Housing and Development Boards are 'Statutory bodies'?

 

Answer: No, they are within the ambit of the 'Consumer Protection Act', for they provide services for a consideration and those who are allotted p[lots or houses are consumers.

 

Question: Can a builder add a hitherto unspecified additional space as 'super area' and expect the buyer to pay up ?

 

Answer: No. Not at all, if it is more than a few quarter feet. Certainly not, if it is 20 percent of the covered area.

 

Question: Is the failure of the builder to give possession of the flats to its purchasers with valid legal title cause for complaint under the Consumer Protection Act ?

 

Answer: Yes, if the builder is not in a position to get this Certificate then he may have adhered to the conditions laid down by the Municipality regarding FSI etc.,

 

Question: Can a financing institution be made to pay compensation for not giving finance to purchasers of the flats on time ?

 

AnswerDefinitely, because they have clearly specified terms of borrowing such as more of payment and rate of interest.    

 

Question:  Is there any exception to the period of limitation which specifies that a complaint has to be filed within two years of the problem arising or cause of action arising ?

 

Answer:  Yes, if the District Consumer Redressal Forum, or the State Consumer Redressal Commission or the National Consumer Commission, as the case may be, is satisfied that there was sufficient cause for the delay, the concerned Commission may allow such complaint however, it has to record its reasons for condoning such delay.

 

The Addresses of the National Consumer Disputes Redressal Commission, New Delhi; along with the Karnataka State Consumer Disputes Redressal Commission, Bangalore along with the respective District Consumer Forums of Karnataka State, are as under:

List of Courts

Court_name

Address

STD Code

Office Phone No.

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI

OLD ADDRESS

 

 

JANPATH BHAVAN,

5th floor, 'A' Wing,

JANPATH,

NEW DELHI - 110 001.

011 - 23760107

Fax: 011-23712456.

 

 

011

23760107

 

NEW ADDRESS

'UPBHOKTA NYAY BHAVAN'

'F' block, General Pool Office Complex,

I N A,

NEW DELHI - 110 023.

KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION

And DISTRICT CONSUMER FORUMS:

Karnataka State Commission

Karnataka State Consumer Disputes Redressal Commission,

Basava Bhavan,

Shri Basaveshwara Circle,

High Gounds,

Bangalore- 560 001

 Ph:2262865/2260590

080

22355065

Bangalore Urban

Bangalore Urban Dist. Consumer forum,

#Cauvery Bhavan,

8th floor, K.G. Road, Bangalore-560 009.

Ph: 2211137

080

22211137

Bangalore Urban

I addl.

Bangalore Urban

I Addl. District Consumer Disputes Redressal Forum, 1/7,# Swathi Complex,

Seshadripuram, Bangalore-560 020

080

23560470

Bangalore Urban II addl.

Bangalore Urban

II addl. Dist. Consumer forum,

1/7,# 4th Floor, Swathi complex,

Seshadripuram, Bangalore-560 020

080

23468596

Bangalore Urban III addl.

Bangalore Urban

III addl.Dist. Consumer Disputes Redressal Forum,

# No-8, Cunningham Road, Bangalore-560 052

080

22352623

Bangalore Urban IV addl.

Bangalore Urban

IV addl.Dist. Consumer Disputes Redressal Forum,

# No-8, Cunningham Road, Bangalore-560 052

080

22352624

Bellary

Bellary Dist. Consumer Disputes Redressal Forum,

# D.C. Office Compound,

Bellary-583101.

08392

276589

Belgaum

Belgaum Dist. Consumer Disputes Redressal Forum,

# District & Sessions Judge Court Premises,

Belgaum-590 001.

0831

2426140

Bidar

Bidar Dist. Consumer Disputes Redressal Forum,

# No.8-11-16,Chatrapathi Shivaji Road,

Bidar-585401.

08482

225463

Bijapur

Bijapur Dist. Consumer Disputes Redressal Forum,

# Sri Ganesha Nagar,

Near Ibrahimpur Railway Gate,

Mangaoli Road, Bijapur-585 102

08352

276257

chickmagalur

Chickmagalore Dist. Consumer Disputes Redressal Forum,

# New House Extension Near Travellers Bangalow, Chickmagalur - 577 101

08262

234864

chitradurga

Chitradurga Dist. Consumer Disputes Redressal Forum,

# 3rd Cross, J.C.R.Layout,

Upstairs of the Merchants Co-Operative Bank Building, Chitradurga.

08194

231451

Dakshina Kannada

Dakshina Kannada Dist. Consumer Disputes Redressal Forum,

# I Cross, Mannagudda,

Near Central Wearhouse,

Mangalore-575003.

0824

2457498

Dharwad

Dharwad Dist. Consumer Disputes Redressal Forum,

# Civil Court Premises,

P.B.Road,

Dharwad-580001.

0836

2446002

Gulbarga

Gulbarga Dist. Consumer Disputes Redressal Forum,

# Opp. to Krishna Grameen Bank Head Office,

Rajapur-Kusnoor Road,

Gulbarga - 585 105.

08472

256033

Hassan

Hassan Dist. Consumer Disputes Redressal Forum,

# Opp: Advocates Bar Association,

D.C.Office Premises,

R.C.Road,

Hassan-573201,

08172

266892

Kolar

Kolar Dist. Consumer Disputes Redressal Forum,# District office premises, Civil Court Complex, Kolar - 563 101. Kolar-563101.

08152

228111

Kodagu

Kodagu Dist. Consumer Disputes Redressal Forum,

# Shekar Complex,

Mahadeva Pete,

Madikeri-571201.

08272

229852

Mandya

Mandya Dist. Consumer Disputes Redressal Forum,

# DC Office Premises,

Opp to District Court,

Mandya - 571 401.

08232

222100

Mysore

Mysore Dist. Consumer Disputes Redressal Forum,

# 1542/F, Anikethana Road,

C & D Block,

J.C.S.T Layout,

Kuvempu Nagar,

Behind Jagadhamba Petrol Bunk,

Mysore -  09

0821

2344902

Raichur

Raichur Dist. Consumer Disputes Redressal Forum,

# D.C. Office Compound,

Raichur-584101.

08532

233006

Shimoga

Shimoga Dist. Consumer Disputes Redressal Forum,

# D.C.Office Premises,

D.C.Quarters Road,Near P.L.D.Bank,

Shimoga-577201.

08182

220058

Tumkur

Tumkur Dist. Consumer Disputes Redressal Forum,

# Old D.C. Office Compound,

Tumkur-572101.

0816

2273037

Uttara Kannada

Uttar Kannada Dist. Consumer Disputes Redressal Forum,

# M.G Road,

Karwar-581301.

08382

227404

Udupi

Udupi Dist. Consumer Disputes Redressal Forum,

#76, Badagubettu,

Kukkikatte (Near Diana Talkies)

Udupi -576 101.

0820

2523170

Davangere

Davangere District Consumer Disputes Redressal Forum,

# Lokikere Road,

Near Zilla Panchayat Office (Bypass),

Davangere - 577 005.

08192

256618

Haveri

Haveri District Consumer Disputes Redressal Forum,

# Vidhyanagara 1st Cross,

'B' Block, Zilla Panchayat old Compound, (premises) Haveri -581110.

08375

232509

Chamrajnagar

District Consumer Disputes Redressal Forum,

# PWD Colony, Court Main Road,

Chamarajanagar - 571 313.

08226

226502

Gadag

Gadag District Consumer Disputes Redressal Forum,

# Sri Siddalingeswara Nilaya,

Near Marata Mandhir,

Vakeela Chala,

Gadag.

08372

252515

Koppal

Koppal District Consumer Disputes Redressal Forum,

# Old Civil Court Building,

Koppal -583 231.

08539

220770

Bagalkot

District Consumer Disputes Redressal Forum,

# No.1, Sector No.33,

Navanagar,

Bagalkot-587102

08354

235778

Source : Frequently Asked Questions